Interpersonal conflict are the conflicts within persons usually occur due
to different or incompatible education and life backgrounds, ages, cultures, goals
and values, as well as behavioral patterns and potential profits. Interpersonal
conflict may result in bad relationship and communication barrier in working area
and normal lives. Involve in interpersonal conflict, people may suffer bed
feelings such as anger, frustration, melancholy and so on, choose to confront
the conflict directly and open or ignore it, suppress it, depends on the judgment
of the potential benefits outweigh the possible costs.
Reasons For Me
| Misunderstand |
| Incompatible Character |
| Working Pattern |
| Incompatible Perspective and Goal |
| Lack of Cooperative Spirit |
| Personal Behavior |
In conclusion, the reason why interpersonal conflict will happen is that when people discuss or solve problem together, three situation happen:
- one side's profit is being threatened
- action and decision from one side if being rejected
- both sides cannot reach the consensus
- To be honest and accept each other's views, actively listen to each other information expressed when in communication.
- To be reasonable when requesting others.
- To develop sense of humor, giving moderate praise.
- To care about others' situation and happiness initiatively.
- To respect the freedom of others to express moderate self-affirmation.
- Aware of the existence of the conflict
- Confront the conflict with courage and determination
- Both of two sides to communicate and negotiate actively
- Identify the problem and where the conflict is
- Come up with the solution and carry out the procedures
- Implement the solution and review its effectiveness
Resolving interpersonal conflict is hard work. It requires skill, self-awareness, courage, compassion and patience, no self-limiting, do not communicate with others by the assumption taht "they should know what I mean" .Sometimes we need to test ourselves the way we communicate, change the behavior and respect others, so as to remove the barriers and save the friendship.
Tips on Managing Interpersonal Conflict in the Work EnvironmentResolving Interpersonal Conflict
